Use AI to Make Cities Smarter

Contributor : Sarah Hippold TREND How government CIOs can exploit conversational AI to deliver more personalized, digital services to their citizens. Vienna’s residents and tourists do not have to rely on the kindness...
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Gartner Top 6 Security and Risk Management Trends For 2018 June 4, 2018 Contributor: Christy Pettey SECURITY The top Gartner trends cover machine learning, geopolitical demands, and the increased focus on the role of security...
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Is Your Organization Customer Centric?

Contributor: Laurence Goasduff DIGITAL BUSINESS As organizations strive to become customer-centric, Gartner identified 10 common habits of organizations exercising customer centricity. Gartner predicts that, by 2020, poor customer experiences will destroy 30% of...
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