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Is Your Organization Customer Centric?

07 May 2018

Contributor: Laurence Goasduff DIGITAL BUSINESS As organizations strive to become customer-centric, Gartner identified 10 common habits of organizations exercising customer centricity. Gartner predicts that, by...

12 Apr 2018

Contributor: Laurence Goasduff IT LEADERSHIP During the next 10 years, CIOs need to prepare for the killer combo: people + technology. When driving to the...

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Is Your Organization Customer Centric?

07 May 2018

Human Beings, AI and Robots to Represent the New Workforce in 2028

12 Apr 2018

Contributor: Laurence Goasduff IT LEADERSHIP During the next 10 years, CIOs need to prepare for the killer combo: people + technology. When driving to the...

12 Steps to Excellence in Artificial Intelligence for IT Operations

09 Apr 2018

Contributor: Rob van der Meulen INFRASTRUCTURE & OPERATIONS Follow these steps to transform IT operations with artificial intelligence. This article has been updated from the...

6 Ways to Shape Your CX for Gen Z

05 Apr 2018

Contributor: Laurence Goasduff IT LEADERSHIP Generation Z are the customers of tomorrow. Here are six ways to shape a customer experience strategy that meets their...

Confront Key Challenges to Boost Digital Twin Success

19 Mar 2018

Contributor: Laurence Goasduff TRENDS Four best practices CIOs can adopt to minimize the risk of digital twin failures. When a major defense supplier needed its...

CIO Story: How to Drive a Culture of Innovation

27 Feb 2018

Contributor: Jordan Bryan IT LEADERSHIP How UPS leverages an innovative mindset and technology to optimize delivery and customer experience. The last time you ordered...

Is Your Organization Customer Centric?

Human Beings, AI and Robots to Represent the New Workforce in 2028

Analysts Answer: What Are the Top Client Concerns about AI?

Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017

Top 10 Personal Technologies to Support Digital Business [Infographic]

Top 10 Personal Technologies to Support Digital Business

Collaborate With or Compete Against Digital Giants

Is Your Organization Customer Centric?

Human Beings, AI and Robots to Represent the New Workforce in 2028

12 Steps to Excellence in Artificial Intelligence for IT Operations

6 Ways to Shape Your CX for Gen Z

Confront Key Challenges to Boost Digital Twin Success

CIO Story: How to Drive a Culture of Innovation

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