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How to Say No Assertively

In this episode, Gartner analyst Tina Nunno describes how CIOs can say no to projects, without damaging relationships.

The thought of saying no can be stressful to CIOs who are concerned about potential backlash or may feel they don’t have the power to say no in challenging situations. Tina Nunno, vice president and Gartner fellow, shares her insights and advice from hundreds of client interactions on how to be assertive and avoid collateral damage.

 

 

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